» First Visit : What To Expect

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First Visit

What To Expect

Physiotherapy & Occupational Therapy First Visit


Do I need a medical referral to see a physiotherapist or occupational therapist/egotherapiste? 
No, you do not need a medical referral to see a therapist at L’Esprit, however your insurance company may require a prescription for reimbursement. CSST or SAAQ clients need to produce a prescription and referral in order to open their file with these organizations.

How long will my first visit be?
On your first visit, you will undergo a comprehensive evaluation so the therapist can establish an appropriate treatment plan. Please arrive at least 10 minutes before your appointment to discuss insurance and billing procedures with our front office staff and complete your new patient paperwork. This appointment may last 60 minutes.

How long will my regular appointments be? 
Depending on the type of treatment you have been referred for, your regular appointments will last a maximum of 60 minutes.

How often will I have therapy sessions? 
A treatment program typically consists of two to four sessions per week. The more often we can work with you, the quicker we can help you recover. The number of the therapy sessions will depend on the extent or your injury, condition or problem. 

How do I schedule follow-up appointments?
Follow up appointments are made with the front desk staff.

Will I always have the same therapist? 
It is our policy to schedule you with the same therapist for each of your visits. Occasionally, substitutions must be made because of staff vacation, illness, or participation in continuing education courses.

What should I do if I am unable to make my appointment?
In order to accommodate each patient’s schedule, reserving time slots for treatments is very important to operate our facilities efficiently. Canceling an appointment at the last minute or failing to come in for a session limits our ability to meet the scheduling needs of other patients. Therefore, we request that all cancellations be made at least 24 hours in advance of an appointment. A cancellation fee may be charged for cancellations with less than 24-hour notice.

What will happen as my treatment progresses? 
As you continue to progress in Physiotherapy, you may also see our Occupational Therapist for specific retraining of life and work activities or you may see a physical trainer to develop exercises to improve your injury/condition and strengthen your weakened area. As well we have our fitness classes to continue to accelerate the process of healing.

What will happen when I am discharged from physiotherapy? 
Upon discharge, you will be adequately prepared to leave physiotherapy. When needed, we can set up a program of home exercises which you can have updated on subsequent visits. We also make recommendations regarding appropriate fitness classes at L'Esprit to improve your overall condition, without fear of injury and begin to have a feeling of wellness. You may contact your physiotherapist anytime with questions or concerns.

Since we’ll be stretching and exercising you, we highly recommend you bring comfortable, unrestrictive clothing or athletic wear to all your treatments. Your clothes should allow us to evaluate your area of injury, so please dress accordingly. For example, if your shoulder needs treatment you could wear a short sleeve or sleeveless top; if you have a knee injury, you could wear shorts. As for footwear, we suggest comfortable, closed-toe shoes – sneakers or running shoes would be perfect. We’d also recommend against any type of heel.

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